> ## Documentation Index
> Fetch the complete documentation index at: https://docs.apiyi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What If I Forgot My Password?

> How to recover your APIYI account password via email reset, customer support, and more

## Quick Answer

If you registered with an email, you can reset your password on the login page. If you didn't bind an email, contact support with your username, payment records, or API Key to recover your account.

## Option 1: Reset via Email

If you registered with an **email address**, you can reset your password yourself:

<Steps>
  <Step title="Open the Login Page">
    Go to the APIYI login page and enter your email address.
  </Step>

  <Step title="Trigger the Reset Link">
    Enter your email and type any password, then click login. After the login fails, a **red "Reset Password" link** will appear on the page.
  </Step>

  <Step title="Click Reset Password">
    Click the red "Reset Password" text. The system will redirect you to the password recovery page and send a reset link to your registered email.
  </Step>

  <Step title="Complete the Reset">
    Check your email inbox for the reset email, click the link, and set a new password.
  </Step>
</Steps>

<Info>
  If you don't receive the reset email, check your spam folder or wait a few minutes and try again.
</Info>

## Option 2: Contact Support

If you **haven't bound an email** or forgot your registered email, contact support for help. Please provide any one of the following for identity verification:

<CardGroup cols={3}>
  <Card title="Username" icon="user">
    Provide your APIYI username if you remember it
  </Card>

  <Card title="Payment Records" icon="receipt">
    Provide Alipay or WeChat payment receipt screenshots
  </Card>

  <Card title="API Key" icon="key">
    Provide an API Key you have used
  </Card>
</CardGroup>

<Warning>
  Please provide at least one of the above. Support will verify your identity and help recover your account.
</Warning>

## Option 3: Bind Email After Recovery

After successfully logging in, we **strongly recommend** binding an email in your account settings:

<Steps>
  <Step title="Go to Account Settings">
    After logging in, navigate to the "Account Center" page.
  </Step>

  <Step title="Bind Your Email">
    Find the email binding option, enter your email address, and complete the verification.
  </Step>

  <Step title="Set a Password">
    After binding your email, set a secure password. You can then log in with your email and password going forward.
  </Step>
</Steps>

<Tip>
  Once your email is bound, you can reset or change your password anytime via email without contacting support.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="Where is the red 'Reset Password' link?">
    On the login page, enter your email and an incorrect password, then click login. After the login failure message appears, you'll see a red clickable "Reset Password" text.
  </Accordion>

  <Accordion title="I logged in via a third party (GitHub/WeChat). What should I do?">
    Third-party login users should log in directly through the corresponding platform. If you're having trouble with third-party login, see [GitHub Login Issues](/faq/github-bindng-bindng-error) or contact support.
  </Accordion>

  <Accordion title="Why should I bind an email?">
    After binding an email, you can:

    * Reset your password via email anytime
    * Use email + password as a backup login method
    * Receive important account notifications
  </Accordion>
</AccordionGroup>

## Contact Us

<Card title="Contact Support" icon="message-circle">
  To recover your account with support assistance, please have your username, payment records, or API Key ready for verification.
</Card>